Terms of service

Thank you for choosing Emmanuel Consulting Services, LLC as your partner. We are excited to begin working with you and committed to your success. We will make every effort to ensure that you are satisfied during every step of the process.

To ensure agreement between both parties, please read our Terms and Conditions. Making a purchase from Emmanuel Consulting Services, LLC serves as an acknowledgement that you have read, understood, and accepted our pricing, process, and terms and conditions.

PROJECT TIMELINE

Generally, within 3 business days of payment and consultation a mock-up will be created.

Please allow 7 days to work on your project. This could be extended if you have not answer questions / comments/ feedback in a timely manner. We do have an option for rush-fee services if necessary.

PROJECT DELAYS

Request for documentation not returned with five (5) business days unless otherwise agreed upon in writing, service will be cancelled and client will surrender all fees paid so no refund will be provided. We are partners in creating your journey and your time is important, so let us service you in a timely manner.

PROOFREADING

Clients are asked to carefully review their document or documents for accuracy and completeness. Unless other arrangements are made, clients must submit revisions by phone or email within 7 days.

REVISIONS AND EDITS

All writing services include up to three rounds of revisions and a quality check after the initial document delivery. Revisions do not include adding additional Information.

We are not responsible for incorporating new content as part of the revision process. Any revisions that will result in a significant departure from the original draft provided will be considered a new document and incur additional fees.

FINALIZING PROJECT

To deliver completed documents within the standard delivery time, clients will need to review all drafts, revisions, and final documents and notify us in a timely manner.  Unless other arrangements are made, all documents are considered final 30 days after delivery.

Emmanuel Consulting Services, LLC is not responsible for errors, inaccuracies, incorrect or misleading information that is not brought to our attention before the project is finalized.

CONFIDENTIALITY

Maintaining confidentiality is one of our highest priorities. All information shared on worksheets or phone consultations during, before, and after the project’s completion remains confidential. Emmanuel Consulting Services, LLC does reserve the right to submit fictionalized resumes for contest, award, and publication purposes.

RELEASE FROM GUARANTEES

We cannot guarantee that clients will land a new job or promotion because of investing in our services.

Job interviews and subsequent hires are solely at the discretion of the employer. A resume (or another career service or document) is only one component of the job-search process.  Success finding a new opportunity is based on many factors which are beyond our control.

Emmanuel Consulting Services, LLC works collaboratively with our clients. By purchasing any of our services you agree to our product and services process which includes completing various worksheets and performing suggested activities. The information you provide directly impacts the completed products we are able to create for you.

PAYMENT AND REFUND POLICIES

Full payment is required before any work on client projects begins. The products and/or services purchased from Emmanuel Consulting Services, LLC are conceived, designed, and customized for each client. As such, they are considered a set of creative products and services and are nonrefundable.

LIABILITY DISCLAIMER

Emmanuel Consulting Services, LLC is not responsible for the truthfulness or accuracy of the information provided by clients. As such, we are not liable for any inaccurate, incorrect or misleading statements in documents based on that information.

Clients are responsible for finalizing their career documents for completeness and accuracy before sending to colleagues, submitting them to employer, etc.

Emmanuel Consulting Services, LLC is not responsible for any damage or injury caused by omissions, false statements, or other inaccuracies. Clients agree to hold Emmanuel Consulting Services, LLC harmless from any such liability.

Emmanuel Consulting Services, LLC is not responsible for any direct or indirect loss claimed by our clients that have resulted from the use of our website or services/products sold through our website. This disclaimer also applies to any viruses that may allegedly be obtained by using our website/products and may have caused any type of material or reputational loss. We shall, in no event, be liable for any liability or loss that may result from the inability or ability of the user of our website/products.

Should a client wish to file suit against Emmanuel Consulting Services, LLC, the jurisdiction/ choice of law shall be In Georgia and the client will bear total costs in filing suit.

By remitting payment for services you acknowledge and accept these Terms and Conditions in their entirety.